Privacy
Four Eyes Éditions Privacy Policy
Last updated: 30/08/2024
This privacy policy describes how Four Eyes Éditions (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit the Site, use our services, make a purchase on foureyeseditions.shop (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For the purposes of this privacy policy, “you” and “your” mean the user of the Services, whether a customer, a website visitor or any other individual whose information we have collected in accordance with this privacy policy.
Please read this privacy policy carefully. By using and accessing any of our Services, you accept the collection, use and disclosure of your information as described in this privacy policy. If you do not accept this privacy policy, please do not use or access our Services.
Changes to this privacy policy
We may update this privacy policy from time to time, in particular to reflect changes in our practices or for other operational, legal or regulatory reasons.
We will publish the revised privacy policy on the Site, update the “last updated” date and take any other steps required by applicable law.
How we collect and use your personal information
In order to provide the Services, we collect, and have collected over the past 12 months, personal information about you from various sources, as set out below. The information we collect and use varies according to the way in which you interact with us.
In addition to the specific uses described below, we may use the information we collect about you in order to communicate with you, provide the Services, comply with any applicable legal obligation, enforce the applicable terms and conditions and protect or defend the Services, our rights and the rights of our users or of others.
Personal information we collect
The types of personal information we obtain about you depend on the way in which you interact with our Site and use our Services.
When we use the term “personal information”, we mean information that identifies you, relates to you, describes you or may be associated with you.
The following sections describe the categories and the specific types of personal information we collect.
Information we collect directly from you
The information you provide to us directly through our Services may include:
Your basic contact details, in particular your name, your address, your telephone number and your e-mail address.
Order information, in particular your name, your billing address, your delivery address, your payment confirmation, your e-mail address and your telephone number.
Account information, in particular your username, your password and your security questions.
Information relating to your purchases, in particular the products you view, add to your basket or add to your wishlist.
Customer service information, in particular the information you choose to include in your communications with us, for example when you send a message through the Services.
Certain features of the Services may require you to provide us directly with certain personal information about yourself. You may choose not to provide this information, but this may prevent you from using or accessing certain features.
Information we collect through cookies
We also automatically collect certain information about your interaction with the Services (“usage data”). To do so, we may use cookies, pixels and similar technologies (“Cookies”).
Usage data may include information about how you access and use our Site and your account, in particular information relating to your device, your browser, your network connection, your IP address and other information concerning your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, in particular from suppliers and service providers who may collect information on our behalf, such as:
Companies that support our Site and our Services, such as Shopify.
Our payment service providers, who collect payment information (for example bank account, credit card or debit card information, together with the billing address) in order to process your payment, fulfil your orders and provide you with the products or services requested, in accordance with our contract with you.
When you visit our Site, open or click on e-mails we send you, or interact with our Services or our advertising, we or the third parties with whom we work may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.
Any information we obtain from third parties will be processed in accordance with this privacy policy.
We are not responsible for the accuracy of the information provided to us by third parties and we are not responsible for the policies or practices of those third parties. For further information, please see the section below entitled “Third-party websites and links”.
How we use your personal information
Provision of products and services.
We use your personal information in order to provide you with the Services and to perform our contract with you, in particular to process your payments, fulfil your orders, send you notifications relating to your account, your purchases, your returns, your exchanges or other transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges and enable you to post reviews.
Marketing and advertising.
We use your personal information for marketing and promotional purposes, in particular to send you marketing, advertising and promotional communications by e-mail, SMS or postal mail, and to show you advertising relating to products or services.
This may include using your personal information in order better to tailor the Services and the advertising displayed on our Site and on other websites.
Security and fraud prevention.
We use your personal information in order to detect, investigate or take action in respect of any potentially fraudulent, unlawful or malicious activity.
If you choose to use the Services and to create an account, you are responsible for the security of your login credentials. We strongly recommend that you do not share your username, your password or any other access information with another person.
If you believe that your account has been compromised, please contact us immediately.
Communicating with you.
We use your personal information in order to provide you with customer service and to improve our Services.
This corresponds to our legitimate interest in responding effectively to your requests, providing you with a quality service and maintaining our commercial relationship with you.
Cookies
Like many websites, we use Cookies on our Site.
For specific information concerning the Cookies we use in connection with the operation of our store with Shopify, please see: https://www.shopify.com/legal/cookies.
We use Cookies in order to operate and improve our Site and our Services, in particular to remember your actions and preferences, carry out analytics and better understand how users interact with the Services.
We may also permit third parties and service providers to use Cookies on our Site in order better to tailor the services, products and advertising offered on our Site and on other websites.
Most browsers automatically accept Cookies by default, but you may configure your browser in order to delete or refuse Cookies.
Please note that deleting or blocking Cookies may have an adverse impact on your user experience and may prevent certain Services, features or general elements of the site from functioning correctly or from being available.
In addition, blocking Cookies may not entirely prevent certain information from being shared with third parties, such as our advertising partners.
How we disclose your personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons in accordance with this privacy policy.
Those situations may include:
With suppliers or other third parties who provide services on our behalf (for example: IT management, payment processing, data analytics, customer service, cloud storage, order preparation and shipping).
With commercial and marketing partners, in particular Shopify, in order to provide services and to offer you advertising. For example, we use Shopify to facilitate personalised advertising with third-party services. Our commercial and marketing partners will use your information in accordance with their own privacy policies.
Where you request, authorise us or otherwise consent to our disclosing certain information to third parties, for example in order to ship your products or through your use of social media features or login integrations, with your consent.
With our affiliated companies or within our group of companies, where this is necessary in our legitimate interest in running a successful business.
In connection with a corporate transaction such as a merger or an insolvency, in order to comply with any applicable legal obligation (in particular in order to respond to subpoenas, search warrants or similar requests), enforce our terms of use and protect or defend the Services, our rights and the rights of our users or of others.
Over the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) concerning users for the purposes described in the sections “How we collect and use your personal information” and “How we disclose your personal information”:
Categories:
Identifiers such as basic contact details together with certain information relating to orders and accounts.
Commercial information such as information relating to orders, purchases and customer service.
Internet activity or similar network activity, such as usage data.
Categories of recipients:
Suppliers and third parties who provide services on our behalf (such as internet service providers, payment service providers, order preparation and shipping partners, customer service partners and data analytics providers).
Commercial and marketing partners.
Affiliated companies.
We do not use or disclose sensitive personal information for the purpose of inferring personal characteristics about you.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the past 12 months in order to carry out advertising and marketing activities, as set out below.
Categories of personal information:
Identifiers such as basic contact details together with certain information relating to orders and accounts.
Commercial information such as records of products or services purchased and information relating to purchases.
Internet activity or similar network activity, such as usage data.
Categories of recipients:
Commercial and marketing partners.
User-generated content
The Services may allow you to post product reviews or other user-generated content.
If you choose to post user-generated content in a public area of the Services, that content will be public and accessible to anyone.
We do not control who may access the information you choose to make available to others, and we cannot guarantee that persons having access to that information will respect your privacy or keep it secure.
We are not responsible for the confidentiality or the security of the information you make public, nor for the accuracy, the use or the misuse of the information you share with or receive from third parties.
Third-party websites and links
Our Site may provide links to websites or other online platforms operated by third parties.
If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy policies, their security policies and their terms and conditions.
We do not guarantee and are not responsible for the confidentiality or the security of those sites, in particular the accuracy, the completeness or the reliability of the information appearing on them.
Information you provide in public or semi-public spaces, in particular information shared on third-party social media platforms, may also be visible to other users of the Services and/or to users of those third-party platforms.
The inclusion of those links on our Site does not necessarily constitute an endorsement of the content of those platforms or of their owners or operators.
Children’s data
The Services are not intended to be used by children and we do not knowingly collect personal information concerning children.
If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact details set out below in order to request its deletion.
As at the effective date of this privacy policy, we are not aware that we “share” or “sell” (as those terms are defined in applicable law) the personal information of persons under 16 years of age.
Security and retention of your information
Please note that no security measure is perfect or entirely impenetrable, and we cannot guarantee absolute security.
In addition, the information you send us may not be secure while in transit.
We recommend that you do not use unsecured means of communication to transmit sensitive or confidential information.
The period for which your personal information is retained depends on various factors, in particular the need to retain that information in order to manage your account, provide the Services, comply with our legal obligations, resolve disputes or enforce our contracts and policies.
Your rights and your choices
Depending on your place of residence, you may have all or some of the following rights in relation to your personal information.
However, those rights are not absolute, may apply only in certain situations, and we may refuse your request where the law permits us to do so.
Right of access and to information.
You may have the right to request access to the personal information we hold about you, including information concerning the way in which we use and share your data.
Right to erasure.
You may have the right to request the deletion of the personal information we hold about you.
Right to rectification.
You may have the right to request the correction of inaccurate personal information we hold about you.
Right to portability.
You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party in certain circumstances.
Right to opt out of sale, sharing or targeted advertising.
You may have the right to ask us not to “sell” or “share” your personal information or to opt out of the processing of your information for purposes considered to be targeted advertising.
Right to limit the use and/or disclosure of sensitive personal information.
You may have the right to request that we limit the use or disclosure of your sensitive personal information to only what is necessary in order to provide the Services or the goods expected.
Restriction of processing.
You may have the right to request that the processing of your personal information be stopped or restricted.
Withdrawal of consent.
Where we use your consent as the legal basis for processing your personal information, you may have the right to withdraw that consent.
Complaint.
You may have the right to challenge our decision if we refuse to process your request.
Management of communication preferences.
We may send you promotional e-mails and you may unsubscribe at any time using the unsubscribe link included in our e-mails.
Even after you have unsubscribed, we may continue to send you non-promotional e-mails concerning your account or your orders.
You may exercise your rights where indicated on our Site or by contacting us using the contact details set out below.
Complaints
If you have a complaint about the way in which we process your personal information, please contact us using the contact details set out below.
If you are not satisfied with our response, you may, depending on your place of residence, appeal against our decision or lodge a complaint with your local data protection authority.
International users
Please note that we may transfer, store and process your personal information outside the country in which you live, in particular in the United States.
Your personal information may also be processed by our staff, our service providers and our partners located in those countries.
If we transfer your personal information outside Europe, we will use recognised transfer mechanisms, such as the European Commission’s Clauses Contractuelles Types (Standard Contractual Clauses) or any other equivalent contract recognised by the competent authority of the United Kingdom, unless the transfer is to a country recognised as offering an adequate level of protection.
Contact
If you have any questions concerning our privacy practices or this privacy policy, or if you wish to exercise any of the rights available to you, please contact us by e-mail at contact@foureyeseditions.com or contact us at the following address: 122 Rue Amelot, Paris, IDF, 75011, France.